Article 4. DEVELOPMENT OF COMPETENCY
INTRODUCTION Dessler (2005) defines competences as demonstrable characteristics of a person that enable performance of a job. Desler’s definition is more relevant to work setting and it consists characteristics of a person which proves his/her ability to perform certain job. According to New Oxford thesaurus of English (2000) define capable as competent. An individual needs a set of competencies in order to be excellent on the job. It is a continues process where professionals build their experience and knowledge to add value to individual and collective activities. Individual and team competency development is also more effective when the team is supported to facilitate each other’s learning. This involves all staff members taking responsibility to share their knowledge, engage in peer mentoring or coaching, and give each other feedback. Although competencies may vary between job role, companies and some are applicable in multiple industries. TYPE OF COMPETENCIES Fayek &